Create, Delegate, and Track with Ease.
Go paperless, and all accountable through dynamic approver systems that ensure organizational awareness and transparency
The Need
A Digital Ticketing Platform, custom-built for your needs
From Password changes, and POS Collateral requests to service assistance requests, there can be hundreds of task requests for departments and employees every day. On top of meetings and deadlines, keeping track of tasks can get lost and buried, worst, undone and incomplete.
Implement effective help desk systems and address tasks promptly and efficiently with My1. Through our ITIL-based Operation Management, track and finish cycle times, be notified of delays, progress, and breaches, and get real-time views of operations to ensure accountability and productivity.
Create, Delegate and Track with Ease
Deliver requests PROPERLY and PROMPTLY Through our ITIL-based Operations Management that tracks KRAs and KPIs, document paperless transactions, and ensure 360-degree visibility that allows you to adapt best practice workflows and deliver optimized service quality with prompt cycle time.
